This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this mobile application ("App").
The Mobile Application and Website (collectively referred to as App) is owned by Techwider Technologies Pvt. Ltd., a company incorporated under the Companies Act, 1956 with its registered office at 90/31B, Malviya Nagar, NEW DELHI 110017 (hereinafter referred to as 'Wydr').
By merely using the App, You shall be deemed to have contracted with Techwider Technologies Pvt. Ltd. and have agreed to be bound by the terms and conditions herein contained, including the various policies incorporated by reference in this Agreement.
Your use of the App and the underlying services and tools offered through the App are subject to and governed by the following terms and conditions ( 'Terms of Use') including the applicable policies which are incorporated herein by way of reference. If You transact on the App, You shall be subject to the policies that are applicable to the App for such transaction.
For the purpose of these Terms of Use, wherever the context so requires 'You' or 'User' shall mean any natural or legal person who has agreed to become a buyer by using the App by providing Registration Data while registering on the App as Registered User. The term 'We', 'Us', 'Our' shall mean Techwider Technologies Pvt. Ltd..
When You use any of the services provided by Us through the App, including but not limited to Offering, Selling, Buying, Shipment, Payment facilitation, Credit facilitation, Chatting etc, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the App following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the App.
ACCESSING OR OTHERWISE USING THE APP INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Wydr Policies (including but not limited to Privacy Policy) as amended from time to time.
Only persons who can form legally binding contracts under Indian Contract Act, 1872 are permitted to use the App. Any person who is 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the App. If you are a minor i.e. under the age of 18 years, and you wish to use or transact on the App, you must only transact using the App registered under the name of a legal guardian or parents. Wydr reserves the right to terminate your membership and / or refuse to provide you with access to the App if it is brought to Wydr's notice or if it is discovered that you are ineligible to use the App.
You are solely and entirely responsible for maintaining the confidentiality and security of your Account, Display Name and password and for restricting access to your mobile device. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block your access to the App. You agree to accept responsibility for all activities that occur under your account or password including any content stored, posted or otherwise transmitted through your account even when certain content is posted by others who have access to your account with or without your consent/authorization. We will not be responsible for any changes to the content in your account, including without limitation, product listings or prices, that are attributable to use of your account by any third party, with or without your consent and you hereby expressly agree not to hold us liable in such a case .We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account and the loss or damage arising therefrom.
If you know or suspect that someone unauthorized knows your password or any other security breach, then you should notify us by contacting us immediately and in no event later than 24 hours through the address provided in the "Contact Us" section of the website. If Wydr has reason to believe that there is likely to be a breach of security or misuse of the App, we may require you to change your password or we may suspend your account without any liability to Wydr and without any prior notice to you. Without prejudice to the above, Wydr reserves the right to recover from you any and all damages, losses or costs that are levied on or suffered by Wydr due to misuse of your account or password whether due to reasons attributable to you or not.
It is very important that you constantly monitor log-in in the app. Somebody with access to your mobile device may use your mobile device and have access to your Account. They may read, modify, or delete content from your Account. They may send emails out from your user ID. They may even attempt to hack or damage the system from your user ID.
When You use the App or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
The App is a platform that Users utilize to meet and interact with one another for their transactions. Wydr is not and cannot be a party to or control in any manner any transaction between the App's Users. Consequently:
All commercial/contractual terms are offered and agreed to by and between Buyers and Sellers alone. The commercial/contractual terms include as applicable and without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Wydr does not have any control over nor does it determine or advise or in any way involve itself in the negotiation, offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
Wydr does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc) of the products or services proposed to be sold, offered to be sold or purchased on the App. Wydr does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the App. Wydr accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Wydr is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Wydr cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the App. Wydr may but is not obliged to mediate or resolve any dispute or disagreement between Buyers and Sellers.
Wydr does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the App and use Your best judgment in that behalf.
Wydr does not at any point of time during any transaction between Buyer and Seller on the App come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
At no time shall Wydr hold any right, title or interest over the products nor shall Wydr have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Wydr is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
The App is only an application that provides access to the technology platform managed by Wydr that can be utilized by Users to buy and sell products or services. Wydr is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer.
At no time shall Wydr hold any right, title or interest over the products nor shall Wydr have any obligations or liabilities in respect of such contract.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the Seller(s) that You transact with.
Disclaimer: In the event the pricing of any product(s) listed on the App is, due to some technical issue, typographical error or mistake published by a Seller, incorrectly reflected, the Seller may cancel such your order(s). In any such event Wydr shall not be liable for and You hereby release and indemnify Wydr and/or any of its officers and representatives from any cost, damage, liability or other consequence of such cancellation of the order.
You release and indemnify Wydr and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the App and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Wydr cannot take responsibility or control the information provided by other Users which is made available on the App. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the App.
Please note that there could be risks in dealing with underage persons or people acting under false pretence.
Use of the App is free for buyers. Wydr does not charge any fee for using the App and making purchases using the App. Wydr reserves the right to change its Fee Policy from time to time. In particular, Wydr may at its sole discretion introduce new services and modify some or all of the existing services offered through the App. In such an event, Wydr reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be intimated to users of the App and such changes shall automatically become effective immediately thereafter. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Techwider Technologies Pvt. Ltd..
You agree, undertake and confirm that Your use of App shall be strictly governed by the following binding principles:
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, 'Content'), is a third party user generated content and Wydr has no control over such third party user generated content as Wydr is merely an intermediary for the purposes of this Terms of Use.
Except as expressly provided in these Terms of Use, no part of the App and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including 'mirroring') to any other computer, server, App, website or other medium for publication or distribution or for any commercial enterprise, without Wydr's express prior written consent.
You may use information on the products and services purposely made available on the App for downloading, if any, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the App (collectively, 'Content'). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on the App as mentioned herein, and You are not entitled to any payment or other compensation for such use.
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If You object to Your Information being transferred or used in accordance with our Privacy Policy, available on the App, please do not use App.
We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transactions are conducted on the App or with third party merchant's application or website, as the case may be.
This App, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through the App are provided on 'as is' and 'as available' basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Wydr does not warrant that:
Wydr will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the App. Wydr does not warrant that this App; information, Content, materials, product (including software) or services included on or otherwise made available to You through the App; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Nothing on App constitutes, or is meant to constitute, advice of any kind. All the Products sold on App are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.
You will be required to enter a valid phone number while placing an order on the App. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
As a registered Seller, you are allowed to list item(s) for sale on the App in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our App. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the App. All listed items must be kept in stock for successful fulfilment of sales.
The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the App. Wydr reserves the right to delete such multiple listings of the same product listed by you in various categories.
Please see Seller MOU for further details.
While availing any of the payment method/s available on the App, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
All payments made against the purchases/services on App by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. App will not facilitate transaction with respect to any other form of currency with respect to the purchases made on App.
Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Further:
Payment Facility for Buyers:
4. Wydr reserves the right to impose limits on the number of Transactions or Transaction Price which Wydr may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
5. Wydr reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Wydr or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
6. Wydr may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Wydr. As a result of such check if Wydr is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.
7. Wydr may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Wydr deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Wydr may hold Transaction Price and Wydr may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.
8. The Buyer and Seller acknowledge that Wydr will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Wydr.
Compliance with Laws:
Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Wydr App.
Buyer's arrangement with Issuing Bank:
10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
You shall indemnify and hold harmless Wydr, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Delhi.
Unless otherwise specified, the material on the App is presented solely for the purpose of sale in India. Wydr make no representation that materials in the App are appropriate or available for use in other locations/Countries other than India. Those who choose to access the App from other locations/Countries other than India do so on their own initiative and Wydr is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
The App is controlled and operated by Wydr and products are sold by respective Sellers. All material on the App, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights.
All content included on this App, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Wydr or its Sellers, unless owned by any third party and protected by applicable copyright laws. All other such content not owned by Wydr that appear on this site are the property of their respective owners. All software used on this App is the property of Wydr and is protected by applicable copyright laws. Any unauthorized copying or reproduction of the above identified material is strictly prohibited by law.
"Wydr", the Wydr logo, Wydr logo and other marks indicated on the app are trademarks of Wydr. Other Wydr or Wydr graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Wydr. Wydr's trademarks and trade dress may not be used in connection with any product or service that is not Wydr's, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Wydr. All other trademarks not owned by Wydr that appear on this site are the property of their respective owners.
Material on App is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Wydr respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You would need to inform Wydr and specifically request removal of objectionable content by sending mail to [email protected] Wydr shall remove any objectionable content from its App only upon receipt of such written request. In any case, Wydr shall not be liable to for any direct or indirect losses, damages, costs or expenses arising on this account.
At Wydr we do not warrant that Product description or other content of this App is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
IN NO EVENT SHALL WYDR BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
For any legal clarifications or communications regarding this App (including all inquiries related to copyright infringement), please contact us at [email protected]
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Vicky Jain
Techwider Technologies Pvt. Ltd.
Phone: +91- 9582916804
Email: [email protected]
Time: Mon - Sat (9:00 - 18:00)
Profanity Policy
Wydr prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.
This policy extends to text within listings, on Seller pages and all other areas of the App that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***).
Please report any violations of this policy to the correct area for review:
If a feedback comment; or any communication made between Users on the App; or email communication between Users in relation to transactions conducted on App contain profanity, please review Our feedback removal policy and submit a request for action/removal.
Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.
Wydr will consider the circumstances of an alleged policy violation and the user's trading records before taking action.
Violations of this policy may result in a range of actions, including:
Overview
Generally, transactions are conducted smoothly on Wydr. However there may be some cases where both the Buyers and Sellers may face issues. At Wydr, we have a Dispute Resolution process in order to resolve disputes between Buyers and Sellers.
What is a 'dispute'?
A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the App.
How does a 'dispute' occur in the Marketplace?
Disputes are filed as a result of a disagreement between the Buyer and the Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.
It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Seller's payment for that order is put on hold immediately until the issue is resolved.
How is a 'dispute' created?
Whenever there is a disagreement, the Buyer can write to [email protected], while the Seller can write to [email protected], in order to raise a dispute. Disputes can be raised at a particular transaction level.
What are the various types of 'disputes'?
Following are the indicative examples of potential disputes:
In case the Seller rejects the return request of the Buyer, and Buyer raises a dispute, then Wydr will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, Buyer is entitled to any refund.
In case of a dispute where the Seller is unable to provide a refund or a replacement, Wydr will actively work towards reaching a resolution.
The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Seller or are not satisfied the resolution provided byte Seller.
The Buyer can write to buyer [email protected] if the issue with the Seller is not resolved. Wydr's Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the App. Only after verifying these facts, a dispute can be registered.
In due course of resolution, Wydr's Customer Support Team will facilitate a conference call including the Seller and the Buyer.
When a dispute has been raised, Wydr may provide both the parties' access to each other's Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from Wydr for settling the dispute.
Refer to Wydr ‘Buyer Protection Program’ for further details
Whenever a chargeback (CB) comes from a payment gateway/bank, following situations may arise:
Private communication, including email correspondence, is not regulated by Wydr. Wydr encourages its Users to be professional, courteous and respectful when communicating by email.
However, Wydr will investigate and can take action on certain types of unwanted emails that violate Wydr policies.
Such instances:
Threats of Bodily Harm - Wydr does not permit Users to send explicit threats of bodily harm.
Misuse of Wydr System - Wydr allows Users to facilitate transactions through the Wydr system, but will investigate any misuse of this service.
Spoof (Fake) email - Wydr will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through 'Contact Us' tab.
Spam (Unsolicited Commercial email) - Wydr's spam policy applies only to unsolicited commercial messages sent by Wydr Users. Wydr Users are not allowed to send spam messages to other Users.
Offers to Buy or Sell Outside of Wydr - Wydr prohibits email offers to buy or sell listed products outside of the Wydr App. Offers of this nature are potential fraud risk for both Buyers and Sellers.
Wydr policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.
Violations of this policy may result in a range of actions, including:
Other Businesses
Wydr does not take responsibility or liability for the actions, products, content and services on the App, if any, which are linked to Affiliates and / or third party websites using App's APIs or otherwise. In addition, the App may provide links to the third party websites of our affiliated companies and certain other businesses for which, Wydr assumes no responsibility for examining or evaluating the products and services offered by them. Wydr do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Wydr does not endorse, in any way, any third party website(s) or content thereof.
Wydr has put in place Wydr Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Wydr's interest to ensure that infringing products are removed from the App, as they erode Buyer and good Seller trust.
Wydr does not and cannot verify that Sellers have the right or ability to sell or distribute their listed products. However, Wydr is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to Wydr.
WIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. WIV participants have the ability to identify and request removal of allegedly infringing products and materials.
Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products listed on Wydr is encouraged to become a WIV member.
Program membership entitles you (Verified Rights Owner) to the following benefits:
How to Become a WIV Member
To join the WIV, we require only that you fully complete and email Us a Notice of Infringement form specifying the allegedly infringing listings and the infringed work, complete with an original authorized signature. The information requested by the Notice of Infringement is designed to ensure that parties reporting products are authorized by the rights owners, and to enable Wydr to easily identify the material or listing to be ended.
In the interest of keeping the process easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent to Us by email at [email protected]
Note: In your notice of infringement, you shall be required to identify the individual listing which is infringing your intellectual property. General notices shall not be accepted.
We are happy to receive such information, but must advise that we may be limited in Our ability to respond to your request absent formal notice from unauthorized rights owner.
Notice of Infringement
Techwider Technologies Pvt. Ltd.
_______________________
_______________________
I, [name] ____________________________ of [address] _________________________ do solemnly and sincerely declare as follows:
1. I am the owner of certain intellectual property rights, said owner being named __________________ ('IP Owner').
2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
3. I may be contacted at:
Name ___________________________________________________________
Title & Company ________________________________________________________
Address _________________________________________________________
Email (correspondence) ___________________________________________________
Telephone/Fax _____________________________________________________________
Date _________________________________________________________________
and I make this declaration conscientiously believing it to be true and correct.
Declared by ______________________________
on [date] ___________________________________ in [place]________
Truthfully,
Signature
Addendum to Notice of Infringement:
List of Allegedly Infringing Listings, Products, or Materials
A Note on Reason Codes: When identifying item numbers please use the reasons below. When removing products from the App, Wydr will inform Sellers of the specific reason for the removal of their products.
Select the most appropriate reason. Please associate each item you report with only one reason code.
Trademark-infringement
Reason Code: _____________________________________________________________
Work(s)
infringed: _________________________________________________________
Item Number(s): ___________________________________________________________
Note:
All such Notices of Infringement shall be sent to [email protected]
Overview
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding
At Wydr data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.
The privacy practices of this statement apply to our services available under the domain and sub-domains of Wydr.in (the "Site/App" and "Mobile App") and apply generally to our parent, affiliates, subsidiaries or joint venture webSite/Apps. By visiting the Site/App you agree to be bound by the terms and conditions of this Privacy Policy.
This Privacy Policy explains how Wydr gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, disclosures and protections such information through the Site/App. This detailed privacy policy enables you to take informed decisions in dealings with us. Our parent, subsidiaries and joint ventures operate under similar privacy practices subject to the requirements of applicable law.
By registering with Wydr, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and selective disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through Wydr is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
At Wydr, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site/App.
Wydr promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web Site/App and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.
When you use our Site/App, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized Site/App experience, to notify you of any updated information and new activities and other related functions offered by Wydr, keep you informed about latest content available on the Site/App, special offers, and other products and services of Wydr, to assist you with customer service or technical support issues, to follow up with you after your Website visit/App useage, to otherwise support your relationship with Wydr or to prevent fraud and unlawful use. For the aforesaid purpose, we only collect such personal information that we consider relevant to understand you or your interests.
In general, you can visit the Site/App without having to provide our personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site/App and log on with your user name and password. Once you provide your personal information, you are no more anonymous to us. To fully use our Site/App, you will need to register using our online registration form, where you may be required to provide us with your name, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site/App. Further the fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site/App. You may provide us with your Wydr registered user ID. We may automatically track certain information about you based upon your behavior on our Site/App. We use this information to analyze trends, administer the Site/App, track a user’s movement and gather broad information, to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Site/App or not), which URL you next go to (whether this URL is on our Site/App or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Site/App to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files which identify your computer to our server as a unique user when you visit certain pages on the Site/App and they are stored by your Internet browser on your computer's hard drive. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use full functionality of the Site/App. We only use cookies for your convenience in using the Site/App and not for obtaining or using any other information about you. We do not control the use of cookies by third parties.
If you choose to buy or sell on the Site/App, we collect information about your buying and selling behavior. If you are a seller, we also collect some additional information, such as a billing address, banking information other payment instrument details and tracking information of other payment methods.
If you choose to post messages on our message boards, chat or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site/App, we may collect such information into a file specific to you.
If you register for the Site/App on another web Site/App or use a web Site/App providing a service for Wydr or a web Site/App that helps facilitates your activity on the Site/App, that web Site/App may provide personal information about you and your transactions back to us.
We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally-identifying information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website/App and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce website/Apps; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users' activity on our Site/App.
We use your personal information to improve our platform, improve the Site/App's content and product offerings, prevent or detect fraud or abuses of our website/App and tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site/App.
We may also use your personal information to display contents and services that are targeted to your interests. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by clicking on unsubscribe link below such mails. You may make changes to your profile at any time.
We may also use your personal information to display contents and services that are targeted to your interests. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by clicking on unsubscribe link below such mails. You may make changes to your profile at any time.
Your personal information is an important part of our business and we are not in the business of selling it to others. Wydr shares your personal information only to categories of persons that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy as more particularly described below:
Advertisements
A. Where a user enters information on any form of an advertiser, the information is simultaneously collected by Wydr and the advertiser. The information is used by Wydr in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Since we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.
B. Wydr may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.
Classifieds Listings
When a user lists a classified advertisement, and the advertisement receives an expression of interest by the interested user, the interested user will be provided the contact information of the user listing the advertisement as provided in the user's registration form.
Items and Services offered on the Site/App by third parties
There are certain items and services for which third parties request for information to perform services on our behalf. (example: an image/picture for a customized mug/t-shirt). The information provided by the user for such purposes is simultaneously collected by Wydr and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.
Internal Service Providers
We may employ third parties services to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site/App (e.g., could be search technology, discussion boards, bill collection, affiliate and rewards programs, co-branded credit cards) and therefore we may provide some of your personal information to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of your personal information for any other purpose except to facilitate the specific outsourced service. In the event of your direct involvement with the internal service provider, any additional information disclosed by you to them shall be subject to internal service provider’s own applicable privacy policy and the Wydr shall not be responsible for the same.
Other Corporate Entities
We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online trading needs and related services, throughout the world. To the extent that these entities have access to your personal information, they remain bound by the existing Privacy Policy. As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer’s personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.
Legal Requests
We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to court orders, hearings or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Your use of other users' information
In order to facilitate interaction among all Wydr members (buyers, sellers, services providers such as payment gateway and 3PLs, our Site/App allows you to access other users' contact information. Further, as a seller you will be sent via email the Wydr registered user ID email address and other information, and as a winning buyer you will be sent via email the Wydr registered user ID email address and other information of the seller and/or vice versa. By entering into our User Agreement, you agree that, with respect to other user's personally identifiable information that you obtain through the Site/App or through a Wydr-related communication or Wydr-facilitated transaction, Wydr hereby grants to you a license to use such information only for:
(a). Wydr-related communications that are not unsolicited commercial messages, /
(b). using co-branded services offered through Wydr (e.g. insurance, shipping and fraud complaints), and
(c). any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).
In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure.
Wydr and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Wydr user-even a user who has purchased an item from you-to your mail list (email or physical mail) without their express consent after adequate disclosure.
Use of Wydr is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot buy or sell any items on the Site/App. If you wish to purchase or sell an item on the Site/App such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site/App.
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Wydr, your registered user ID and Password are required in order to access your profile information.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession we adhere to strict security guidelines in compliance with the (Indian) Information Technology Act, 2000, protecting it against unauthorized access.
By using the Site/App and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Web Site/App in advance of implementation. Name and address of the entity collecting and retaining your information shall be the contracting entity stated in the Wydr User Agreement.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site/App in User Agreement.
At Wydr we are fully committed to providing nothing but the best of services to our buyers. When you transact on our platform you can be assured that your interest is taken care of. We cover our buyers against potential issues so that they can buy and transact with utmost comfort and peace of mind.
This policy is applicable for both Full and Partial Replacement
Note: In case of Replacement of products we request our buyers to ensure that Product Packaging is intact and boxes are unopened.
Please contact our Customer Care at [email protected]
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
Objective
It is Wydr’s endeavor to provide complete peace of mind of Buyers and Sellers through it’s WydrTrust, Buyer Protection and Seller Protection Programs.
The objective of the Returns Policy is to facilitate smooth & efficient sales transactions using Wydr, ensure that goods are shipped as per Product description in the Catalog, in Quantity ordered by Buyer and confirmed by Seller, within Timelines specified in Wydr’s Shipment Policy, and complying with other generally accepted specifications for the category. It is meant to be both a Buyer Protection as well as Seller reassurance as to the specific conditions under which goods are returnable and the liability thereof.
The objective of the Returns Policy is to facilitate smooth & efficient sales transactions using Wydr, ensure that goods are shipped as per Product description in the Catalog, in Quantity ordered by Buyer and confirmed by Seller, within Timelines specified in Wydr’s Shipment Policy, and complying with other generally accepted specifications for the category. It is meant to be both a Buyer Protection as well as Seller reassurance as to the specific conditions under which goods are returnable and the liability thereof.
Buyers are provided hassle free protection as described under it’s Buyer Protection Policy. As such, all claims/Returns/Replacements shall have the following policy and process.
Upon receipt by Buyer of Returnable Goods as listed above, Buyer has 7 calendar days to communicate to Wydr that Goods received are returnable.
Buyer shall need to furnish the following in order for a Returns Claim to be considered :
Complaints within the purview of Buyer Protection shall enjoy Easy Return/Replacement. This includes Full/Partial Return/Replacement.
In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.
In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.
In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.
Cost of reverse shipment, discount paid, Price difference if any (in case of Replacement) and Wydr’s loss of commission shall be on Seller’s account if Returns are found to be due to Seller’s fault. In cases, where shipment is arranged by Seller and claim arises thereof, Seller shall be responsible for damages.
In case of RMA (ie goods return requested subsequent to taking delivery of goods) cost of reverse shipment shall be INR 100 + Shipment slabs as mentioned in Annexure to Shipment Policy.
In case of high proportion of Returns, or in other exceptional cases, Wydr may decide to impose additional penalty upon Seller.
The decision of Wydr in regards to responsibility & quantum of liability shall be final & binding upon the seller.
The Seller agrees to defend and hold Wydr and its affiliated and related entities, and any of their shareholders, officers, directors, agents and employees harmless from and indemnified against any claims, lawsuits, penalties and damages arising out of any intended or unintended mis-shipment or dispute involving Returnable Goods.
Returns related information and documents are confidential in nature and Seller agrees not to share with 3rd parties or other unauthorized personnel except by prior written consent of Wydr, unless so required in pursuance of any court orders.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
Objective
Wydr believes that Shipment is a critical part of the business proposition for Merchants. To this end, the Wydr’s Shipment Policy is meant to ensure smooth, prompt shipment of the right products in good condition and at competitive rates. Except for Buyer arranged Pickup, transit related risk of damage to goods or short shipment shall be endeavored to be minimal and any losses on these accounts would in any case not need to be borne by the Buyer.
While the buyer pays for the forward shipment in general, in case of disputes where the goods are returned to the Seller, the following terms shall apply depending upon the type of shipment
| Shipment Type | Forward | Return |
| Wydr Arranged | Cost borne by Buyer | Cost Borne by Seller |
| Seller Arranged | Cost borne by Buyer | Cost Borne by Seller |
| Buyer Arranged | Cost borne by Buyer | Cost Borne by Seller |
The above terms shall apply only to Returns falling under the purview of Buyer Protection Policy. For returns outside the purview of Buyer Protection, Shipping Cost may be borne by either party as decided mutually amongst them.
All orders received shall be attempted to be Shipped within 2 working days and delivered within 7 days, unless specified otherwise. Actual shipping and delivery time may vary depending on availability, distance, land/air connectivity of Seller & Buyer’s location, packed weight/dimensions of goods etc.
The above shipping time shall not apply to goods that are sold with a pre-communicated SLA of more than 2 days.
In any dispute involving Shipment of goods between Merchants and/or Courier/Transporters Wydr shall endeavor to arrive at consensus using information & documentation provided, failing which Wydr shall take a decision which shall be final and binding on all concerned parties.
The Merchants agree to defend and hold Wydr and its affiliated and related entities, and any of their shareholders, officers, directors, agents and employees harmless from and indemnified against any claims, lawsuits, penalties and damages arising out of any intended or unintended mis-shipment, delay or dispute involving Shipment of Goods.
Wydr’s Shipment Rates and other related information and documents are confidential in nature and Merchant agrees not to share with 3rd parties or other unauthorized personnel except by prior written consent of Wydr, unless so required in pursuance of any court orders.
Charges for Shipping
| Area | Rs |
| 0-5 Kgs | 60 |
| 5-10 Kgs | 120 |
| 10-15 Kgs | 180 |
| 15-20 Kgs | 210 |
| 20-25 Kgs | 240 |
| Every Additional 5 Kgs | 45 |
Wydr is a B2B Wholesale Marketplace, designed to Buy & Sell inventory in bulk. Wydr policies and rules are the common guidelines that Wydr enforces to create a safe, trusted and fair trading environment for all Wydr members.
Wydr rules and policies are designed with following objectives :
The comprehensive set of Wydr’s Policies and Rules that General Users, Buyers & Sellers, and Service Providers must be aware of are as follows :-
A. User Agreement - This a very important Wydr policy and rule document. All members are responsible for reviewing and understanding Wydr policies, all applicable statutory laws and clauses contained in this legal contract. Read ‘Terms of Use’ Agreement.
B. Prohibited & Restricted Items - There are many items that Wydr prohibits from selling through its Website/App, such as liquor, adult content/material, banned items such as ivory etc. Find out in our comprehensive list of banned and restricted items.
C. Keyword Spamming Policy - This policy given below is designed to restrict Sellers from abusing brand names as keywords in product listings to drive attention.
D. Links Policy - This policy given below is designed to restrict Sellers to inappropriately add links in its product listings or online storefront to move traffic away from Wydr.
E. Rules about Intellectual Property - Wydr has zero tolerance for any intellectual property violations. Please notify us in case any violation has occurred without our knowledge and we will take appropriate action at the earliest.
F. Pricing Policy - General policies applying to all Wydr Users, Wydr employees and Wydr. This section below includes rules that protect your privacy and your identity. Learn more about issues like the use of profanity, unsolicited email (spam) etc.
G. Customer Communication Policy - This Policy delineates the protocol for communication from Seller to Buyer or vice-versa on a going basis.
Please read the following sections learn details about the above listed Policies & Rules that will help you avoid breaking rules (including the law) and helps you in trading with reliable, trustworthy buyers and sellers.
Violations of any of these policies may result in a range of actions including:
Note: You may contact Wydr to report violations by using the "Report" or "Contact Us" links found on most policy pages.
B. Prohibited and Restricted Items
Following items are not allowed to be sold/displayed online at Wydr. Please note that Sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Wydr. We will cancel the listing of prohibited and restricted items within 24 hours after we come to know about such occurrence.
WYDR RESERVES THE RIGHT TO MODIFY, UPDATE AND ALTER THE LIST FROM TIME TO TIME WITHOUT ANY PRIOR INTIMATION. TO MAKE SURE YOU ARE AWARE OF ANY CHANGES, PLEASE REVIEW THE LIST PERIODICALLY.
C. Keyword Spamming Policy
Keyword spamming occurs when Sellers place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword spamming in listings is not permitted on Wydr. The text sellers place in listings must be directly relevant to the item being sold.
D. Links Policy
In general, when listing items on Wydr, Sellers can include links that are solely intended to provide additional details about the items. That means links should only be used in circumstances when that information can't be included in the listing itself. These links include additional images, technical specifications, manufacturer warranties, and other information that can help buyers make an informed purchasing decision. Other links that point to a third-party providers Website are also allowed, such as image hosting sites, payment processors or courier companies.
Wydr doesn't allow links to non-Wydr sites or content where other items are offered for sale. Wydr continually reviews links on the site and reserves the right to block any link considered unsafe for our members. As a Seller, please make sure that your listing follows links policy of Wydr. If it doesn't, it may be removed, and you may be subject to a range of other actions specified
E. Rules about Intellectual Property
Wydr is committed to protecting the intellectual property rights of third parties and to providing a safe marketplace to trade. Unauthorized use or Infringement of copyrighted material and trademarks are strictly prohibited at Wydr.
Wydr has zero tolerance for any intellectual property violations. Counterfeits, unauthorized replicas, unauthorized items (such as counterfeit watches, handbags, or other accessories) or unauthorized copies (such as copies of software programs, video games, music albums, movies, television programs, or photographs) are not permitted at Wydr. Unauthorized copies include (but are not limited to) copies that are pirated, duplicated, backed-up or bootlegged. It is illegal to sell unauthorized copies of media.
If the product you are selling bears the name or logo of a company, but it wasn't made or endorsed by that company, don't list it at Wydr.
Academic software is software sold at significantly discounted prices to students, faculty members and educational institutions. Do not list academic copies of software At Wydr unless you are authorized to do so as an educational reseller, an educational institution a student or a faculty member.
Beta software, test software and evaluation software are not permitted at Wydr. Beta, test, and evaluation copies of software are preliminary copies of software distributed by software developers strictly for the purpose of evaluation and troubleshooting.
Do not list "OEM" or "bundled" copies of software At Wydr unless you are selling it with computer hardware. For Context, Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
Bootleg recordings are unauthorized recordings of concerts or live performances. Sellers are not permitted to list bootleg recordings at Wydr.
F. Pricing Policy
Please note that trust is a critical prerequisite of trade between Buyers and Sellers in a marketplace and one of the key confidence building measures is fair pricing. For healthy transaction flow at Wydr, we ask you to price your products responsibly – both in terms of listed price as well as price confirmed for a particular transaction. Please note that we are constantly monitoring prices for each Seller at various channels and do not allow you to price your items at higher prices at Wydr vs. other channels such as your own retail store, your own Website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Wydr to be the same as the lowest rate you are selling at elsewhere or even lower but never more. Violation of our pricing policy will result in warning notices and/or other actions specified earlier.
Please also note the trust you build with your buyers will go away if you artificially start showing a higher MRP, so that the selling price appears to show a very attractive margin against the listed but inaccurate MRP. Artificially increasing MRP is strictly prohibited at Wydr and any violation will result in actions as specified earlier.
G. Customer Communication Policy
Sellers at Wydr are prohibited to engage in direct communication outside Wydr with other Sellers first contacted through Wydr for any pre-sale, order, payments, shipping, post sale or returns related matters. Sellers are also not allowed to engage in direct or indirect marketing communication with Buyers at Wydr. For specific product inquiries, warranties, shipping/delivery etc., Wydr can intermediate the communication between Buyers and Sellers. However, Sellers should not be engaged in communication with the Buyers or vice-versa.